Here please kindly find read disclaimer and information to take massage at Spa Secret Heavens
If you have any other question, please directly contact us by email or What'sApp .
For reservation, please kindly pay deposit in advance. one booking one parson USD50 for Master Michael, fro another therapist Rp100,000. Invoice will be sent to you via Paypal or you can pay bank transfer. balance will able to make a payment at our shop.
Please note that we cannot refund if you'll cancel after payment. when you want to change your booking, If we still have availability reservation can be changed 1 time until 1 days prior to your booking. In the case of cancellation due to our circumstances we will make deposit full refund.
Massage during Pregnancy
Guests in first trimester or third trimester are advised not to take massage please kindly inform our therapist if you are pregnant. In second trimester it may possible to do light body massage, reflexology, or shiatsu. But if you feel uncomfortable, please consult with your doctor in advance. Hand massage, foot massage, facial massage ear candle, head massage, manicure and peticure are available as usual.
Massage during Menstration
Basically you can take our massage during menstratin. But if bleeding a lot, we do not recommend to take massage because it may stimulate blood circulation and cause more bleeding. Also sometimes you feel more sensitive during your period, and you would feel uncomfortable or pain. Please kindly check your physical condition by yourself.
Massage for sickness or injured
Please kindly inform our therapist about your condition, where you are injured or how long. We try to avoid your injured parts. Also in the case of muscle pain or tiredness we will focus to that point, so please kindly inform our therapist. If you have osteoporosis, heart disease, or shortly after surgery, or if you have any other sickness that restrict massage, our massage may not be available.
Attire for Massage
For traditional Balinese massage, we use massage lotion so we ask our guest wear only underwear. There is no particular request for clothes. But for other body massages, you can wear clothes during massage. To receive massage comfortably, please wear comfortable clothes. We recommend thin T-shirts and short pants. For reflexology, we do massage under the knee so short pants are recommended.
We are for guests 5 years of age or older. But even at age 5 or older we may not do massage if your child is not ready for a massage. Please kindly understand. There is no age limitation for elderly people, but kindly check your own physical condition.
For reservation, please kindly pay deposit in advance. For Mr. Michael USD50 for one booking and USD30 for other therapists. Invoice will be sent to you via Paypal, so please make a payment or pay at our spa.
Please note that we cannot refund if you cancel after payment. If we still have availability reservation can be changed 1 time 3 days prior to your booking. In the case of cancellation due to our circumstances we will make full refund.
If you are not comfortable, please inform to us. We will do our best to resolve the issue.
However, we cannot make refund in the case of complaints after the massage.
If you have any other questions, please contact us by email.